ABOUT US:

At MAC HVAC, we strive to keep our customers and partners our biggest fans. We accomplish this first through open, honest, and on-going communication. Secondly, we provide value by keeping overhead low and controlled, thus not passing on exorbitant costs. We pride ourselves on our integrity and our quality control of work performed. Our core values govern the way we do business: we do what’s right, we care for each other, we hold ourselves to the highest ethical standards. Customers and partners expect the “A-Team” when paying for highly skilled labor. At MAC HVAC, our mission is to exceed those expectations. Our goal is to be the most respected service and maintenance provider in Massachusetts and southern New Hampshire, one service call at a time.

Who is MAC HVAC?

We are a family owned and operated business located in Billerica, MA. As a husband and wife team with backgrounds in Project Management and HVAC/R sales, service and maintenance, we strive to exceed service expectations and deliver results on a budget.

We realize that consumers today have set their expectations so low in terms of service, that poor service is routinely accepted as "the norm." We are bent on shifting those expectations from low and acceptable to exceeded and enthralled. We want our customers to be our biggest advocates, and we won't stop until they are. We expect that out customers will be referring us to friends, family, and neighbors with delight and confidence.

We plan to accomplish this in two ways: 1) Listen. Communication is a two way street and our expertise lays in our trained ear. We can't solve your issue without hearing you out and asking the right questions. 2) Provide VALUE and follow the "Golden Rule." We treat our customers the way we would like to be treated. We are fair, and hold ourselves accountable.